ITSM pricing that starts at zero

Run your first engineer free, for as long as you like. Paid plans are charged per engineer per month, and every plan carries unlimited end users at no cost. No quote required to see a price, and no enterprise upgrade to unlock asset management.

Transparent pricing

Start free, then pay per engineer

You pay for engineers only — everyone else in your company uses Opsore free, on every plan. The two paid plans carry the whole platform and differ in exactly two ways: how many assets they manage, and whether the AI Agent is included.

Commit to 2 years and your first 12 months are free— you pay for year two only.

One-year and month-to-month terms are billed at the standard rates below. The Free plan needs no commitment.

The free plan is one step left

Free

Try Opsore on a live queue before committing to anything.

₹0forever

No card, no expiry. Upgrade when you outgrow it.

Includes

1 engineer
Incident management
Self-service portal
Knowledge base
Asset management & CMDB
AI Agent

3 of 32 capabilities

Service operations

Incidents
Problems
Changes
Events
Knowledge base
Self-service portal
AI Agent

Assets & CMDB

Asset inventory
CI Explorer
Discovery scans
Discovered devices
CMDB health
Baselines
Endpoint agent

CMDB intelligence

Relationship map
Impact analysis
Reconciliation
Match review queue
Clusters
Agent metrics

Automation & governance

Remediation playbooks
Business rules
Approval workflows
Recurring changes
Permission profiles
Audit log

Analytics & financial

Reports
SLA dashboard
Analytics v2
Time tracking
Vendors
Contracts

Start free

Starter

For small IT teams streamlining helpdesk operations.

₹450+ GST / engineer / month

Billed annually · save 40% vs ₹750

Everything in Free, plus

1,000 managed assets
Full asset management & CMDB
Automation & business rules
Analytics & SLA dashboards
AI Agent

31 of 32 capabilities

Service operations

Incidents
Problems
Changes
Events
Knowledge base
Self-service portal
AI Agent

Assets & CMDB

Asset inventory
CI Explorer
Discovery scans
Discovered devices
CMDB health
Baselines
Endpoint agent

CMDB intelligence

Relationship map
Impact analysis
Reconciliation
Match review queue
Clusters
Agent metrics

Automation & governance

Remediation playbooks
Business rules
Approval workflows
Recurring changes
Permission profiles
Audit log

Analytics & financial

Reports
SLA dashboard
Analytics v2
Time tracking
Vendors
Contracts

Get started

Professional

For growing teams running IT across multiple sites.

₹650+ GST / engineer / month

Billed annually · save 38% vs ₹1,050

Everything in Starter, plus

2,500 managed assets
AI Agent
On-call support

32 of 32 capabilities

Service operations

Incidents
Problems
Changes
Events
Knowledge base
Self-service portal
AI Agent

Assets & CMDB

Asset inventory
CI Explorer
Discovery scans
Discovered devices
CMDB health
Baselines
Endpoint agent

CMDB intelligence

Relationship map
Impact analysis
Reconciliation
Match review queue
Clusters
Agent metrics

Automation & governance

Remediation playbooks
Business rules
Approval workflows
Recurring changes
Permission profiles
Audit log

Analytics & financial

Reports
SLA dashboard
Analytics v2
Time tracking
Vendors
Contracts

Get started

Enterprise

For large estates needing custom infrastructure.

Custom

Quoted against your estate and support needs.

Everything in Professional, plus

Custom asset limits
Custom infrastructure
Priority service

32 of 32 capabilities

Service operations

Incidents
Problems
Changes
Events
Knowledge base
Self-service portal
AI Agent

Assets & CMDB

Asset inventory
CI Explorer
Discovery scans
Discovered devices
CMDB health
Baselines
Endpoint agent

CMDB intelligence

Relationship map
Impact analysis
Reconciliation
Match review queue
Clusters
Agent metrics

Automation & governance

Remediation playbooks
Business rules
Approval workflows
Recurring changes
Permission profiles
Audit log

Analytics & financial

Reports
SLA dashboard
Analytics v2
Time tracking
Vendors
Contracts

Contact sales

You only pay for engineers

A 500-person company with 6 engineers pays for 6. Everyone else uses Opsore at no cost, on every plan including Free.

Engineers

Billed per seat

Anyone who works tickets — picks them up, updates, resolves or closes them — or edits assets, changes and the CMDB.

Viewers

Free

Read-only access to dashboards, reports and ticket history. Cannot be assigned work. For directors and stakeholders who only need the numbers.

End users

Free, unlimited

Everyone else in the company. Raise and track tickets, browse the knowledge base, approve changes. No seat, no limit, no charge.

The full platform — all 32 capabilities

See the full breakdown

Service operations

Incidents
Problems
Changes
Events
Knowledge base
Self-service portal
AI AgentPro

Assets & CMDB

Asset inventory
CI Explorer
Discovery scans
Discovered devices
CMDB health
Baselines
Endpoint agent

CMDB intelligence

Relationship map
Impact analysis
Reconciliation
Match review queue
Clusters
Agent metrics

Automation & governance

Remediation playbooks
Business rules
Approval workflows
Recurring changes
Permission profiles
Audit log

Analytics & financial

Reports
SLA dashboard
Analytics v2
Time tracking
Vendors
Contracts

Pro items are available on Professional and Enterprise, which also include on-call support. Starter carries everything else. The Free plan covers incident management only.

Paid prices are per engineer per month and exclude GST. Managed assets are included up to each plan’s limit, and the Free plan carries no charge and no time limit.

Non-profits, educational institutions and early-stage startups get a further 40% off. Request a quote